Foreword from Managing Director

Oriton School is committed to provide a high standard of service to our students by promoting a conducive learning environment through a low student-teacher ratio of 1:26/1:20. Our classroom size and number of rooms are kept to the capacity of 30 and 25 respectively, to foster a right balance for positive group learning. We have developed transparent redress policies that were disseminated to our students so that they can devote full attention to their studies, in the knowledge that assistance is available should they need it.

Our student’s handbook have details of all types of fees payable – tuition and also the non-tuition payments that they are required to pay e.g. registration fee, exam fee, etc. in connection with their enrolment for the respective courses.

Our teachers and lecturers are selected based on their subject expertise, and dedication subject to performance review. The number of full-time trainers is 6.

We are proud to be among the foremost organisations in the teaching in Food & Beverage and Culinary Skills (Western) in Singapore.”

Wymen Lew

Managing Director

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Our Vision

The vision of Oriton School is to be recognized for leading a world-class quality education.

Our Mission & Commitment to Offer Quality Courses

We are committed to impart quality skills to our students and to work in partnership with our accredited universities to meet the students’ aspirations and goals beyond post secondary education and to finally, provide an avenue towards a rewarding career path.

 Core Values

• Be committed to our student’s performance
• Life-long learning
• Integrity & Ethics
• Care for the Environment and Community

 Golden Pillars

• Build strong relationship as foundation to generate effective communication with the community
• Continuous learning
• Be committed and responsible to your job and the environment
• Speak and Act with integrity
• Care and concern to all our customers/suppliers/students/associate trainers
• Always benchmark to excel as the leading training school
• Trust and work co-operatively

Educational Statement & Goals:

"The acquired knowledge and skills will prepare students to thrive above challenges. Tested through time, students will triumph and remain steadfast to meet new challenges, driven to continously seek new knowledge and leaving behind a legacy and a story to tell."

We expect students to be exemplary in the following goals:
a) Thinking independently and Acting interdependently
b) Possessing team spirit, fostering camaraderie
c) Knowledge Literacy
d) Skill Application
e) Positive & Creative mindset
f) Staying employable with a flair for entrepreneurship

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Service Guarantees

• Students are accepted only if they possess the requisite qualifications/ satisfy entry requirements as stipulated in the Standard Student Contract.

• We match students’ needs and proficiencies for the courses based on their entry qualification.

• We shall notify student at least 5 days in advance of any delay in course commencement date. Such delay shall not exceed 14 days.

• We make appropriate refund of tuition and non-tuition fees and other additional charges for cancellation, non-completion and termination of course without good reason.

• Students who have completed the prescribed examination and have achieved at least 80% attendance shall be awarded due certificate, diploma, degree as stated in the course or student handouts.

• Our teachers possess the requisite experience, qualifications and competency to conduct the courses.

• The total hours of teaching instruction shall adhere to the time- table provided to students on enrolment.

• We shall provide to the best of our ability, facilities and the necessary support service to enable our students to have a conducive and pleasant learning experience.

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Refund Policy

Time Frame for Refund and Amount of Refund:

 Within 7 days cooling off period on receipt of Student’s notice:

a. Entire amount of the Tuition Fees and Deposit; and
b. Non-Tuition Fees and/or Additional Fees.

(Less any applicable bank administrative charges payable under Student Contract)

Refund due to Student’s withdrawal

• *Refund made please refer to student contract under the heading cooling off period at paragraph 2.5.
• Amount of Refund based on Student’s written notice of withdrawal given in Table below.

* Standard PEI-Student Contract for Reference

 

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Transfer and Withdrawal Policy

Student who transfers from one Course to another Course shall be considered to have withdrawn from the original course and refund policy shall apply as per Standard Student Contract.

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Payment Methods

We accept payment by Cheque, Cashier’s Order in Singapore Currency and subject to GST Charge.

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Confidentiality of Student Data

The System

1. All students’ particulars (i.e. Application/Registration Form, other personal records) are stored in their respective student’s personal files and selective personal data are captured in the computer data base.

2. The personal files and computer records are only accessible by designated staff managing these records. The particulars stored in the computer are to have user id and password protected.

3. The manual records of students’ particulars are kept in cabinets under lock and key outside the school operating hours. During the operating hours, only designated staff could have access for their work purposes. The student records are not permitted to be booked out from the repository, unless permission is obtained from the Record Manager.

4. It was specifically mentioned in the Application/Registration Form that the students’ particulars completed through the Form are used only for the School’s internal use. Prior permission must be obtained in writing from the student if the particulars are to be used for other purposes. In this instance, the student must give his/her consent by signing a ‘Consent Form’ where the purpose is mentioned.

5. Permission to use the students’ particulars, data other than for the School internal marketing or students’ billing is to be sought from the School Manager.

6. The proper use of a student’s particulars is disseminated in the orientation and training programme of all staff to ensure they are aware of this policy. Internal directive on this is also circulated to existing staff to ensure no one is ignorant of this ruling. This is to inculcate in them a sense of responsibility towards safeguarding student data at all times.

7. Failure to comply with the proper use of students’ particulars may render those

who flouts the procedure to disciplinary measures.